How do you price your services?
When it comes to pricing our security services, there are a number of different factors that are required to be considered. Some common ones include the number of hours, location, job difficulty, and other duty requirements.
What type of training is received by your security guards?
All of our security guards are asked to go through an extensive training program before they are deployed. This program consists of two major phases; classroom training, which covers laws, obligations, and general security procedures, and on-site training, which covers specific details that are linked to each assignment.
What type of background check is performed by Security Guards?
Security Guards regularly conducts an extensive internal investigation before hiring any individual. This investigation includes employment history and personal references. Moreover, A database search is also performed to check for criminal background.
Is Security Guards a licenced company?
Yes, Security Guards is a fully licensed company and is authorized to provide all kinds of security services throughout our operating region. This licensing has allowed us to become one of the finest security providers in and around Melbourne.
How are your security guards supervised?
We have a robust supervision and management program in place. This program is clearly articulated for every client before an agreement is reached. Our supervision is highly visible and also involves unaccounted site visits. This inevitably ensures quality control across all industries.
What are your standards for customer service?
Security Guards is a strictly professional and responsive company. We try to be attentive to all your needs from the very beginning. Our efforts are directed towards making our clients feel as comfortable as we can. This enables us to achieve a lasting relationship with each one of our customers. The quality of our customer service is a strong indicator of the security services we provide.